ProQOL Questionnaire



Registration is open to the first 100 people

Note: Each registration is unique to the user.

This program is pending approval for 2 PDHs from EAPA and CEUs from the Illinois Certification Board (ICB). Please see below for details regarding requirements for receiving credit for attending the presentation via webinar.

Questions? Please contact Tricia Fusilero or Kim Branch at or call 312-756-7756. Please register so we have an accurate number of attendees for the venue.  Thank you!

Speaker: Jeff Gorter, MSW, LCSW, is VP of Crisis Response Services at R3 Continuum.  Mr. Gorter brings over 30 years of clinical experience including consultation and extensive on-site critical incident response to businesses and communities. He has responded directly to the Sept. 11 terrorist attacks, Hurricane Katrina, the Virginia Tech shootings, the Deepwater Horizon Oil spill, the earthquake/tsunami in Japan, the Newtown Tragedy, the Orlando Pulse Nightclub Shooting and the Las Vegas Shooting.  He has conducted trainings and presented at the American Psychological Association Annual Conference, the World Conference on Disaster Management, the International Society for Traumatic Stress Studies Annual Meeting, Employee Assistance Professionals Association (EAPA) Annual World Conference and at other state, national and international venues on a variety of topics.

Program Description: Between mass shootings, natural disasters, and increased suicide rates, recent years have seen an unprecedented number of workplace tragedies across the US – and Employee Assistance Professionals have been on the frontlines of them all. While delivering resilience-focused care and compassion is a core skill for many of us, effective self-care often falls lower on the priority list, especially during a large-scale disruptive event, and that can limit the quality of our service as well as creating unnecessary personal challenges. This presentation will briefly review some of the recent national scope crisis events, explore current research on compassion fatigue, and consider compassion satisfaction as a model for sustainable care among EAP Professionals. An interactive discussion on the ProQOL self-assessment tool will be facilitated, along with suggested self-care strategies.


  • Participants will review EAP utilization data on the prevalence and impact of recent mass events
  • Participants will be able to identify the various levels of stress inherent in helping professions
  • Participants will be able to administer and score the ProQOL self-assessment tool


9:00-9:45 am:         Business Meeting
9:45-10:00 am:       15 Minute Break
10:00-12:00 pm: Program

CEU Information:
This webinar is pending for 2.0 PDH CEUs through EAPA and CEUs from The Illinois Certification Board (ICB). In order to receive CEUs for this presentation, you will need to make sure that you are registered to attend. Each registration is unique to the user so please do not share your invitation information.

You need to be logged into the webinar before it begins at 10 am to ensure you are connected to hear and see the presentation.

In order to comply with CE guidelines, we will need to monitor your engagement in the program for the entire duration of the webinar from 10 am - 12 pm. We will do this by taking periodic polls throughout the presentation as well as monitoring engagement via the zoom software. The software can detect if you are engaging on other platforms during the meeting such as answering emails, checking social media, perusing Amazon, etc. At the end of the meeting, a report showing each person's log in and out time, polling answers and their percentage of engagement will be collected and shared with the credentialing body.

Once all information is reviewed, certificates will be created for each individual and emailed to them as a pdf. Please be patient with us as it will take a bit of time for this manual process!

If you have any questions, please do not hesitate to contact us at or call 312-756-7756.

Northern Illinois Chapter Employee Assistance Professionals Association (NIEAPA)

Address: 400 E. Randolph #2305, Chicago. IL 60601
Phone: +1 (312) 756-7756

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